General Questions
What services do you offer?
We offer website development, on-site IT support, and semi-managed services tailored for Buffalo businesses.
How can I contact support?
You can contact our support team via email at [email protected] or call us at (555) 555-5555.
What are your operating hours?
Our office is open from 9 AM to 5 PM, Monday through Friday. Emergency support is available 24/7.
Billing Questions
What payment methods are accepted?
We accept all major credit cards, bank transfers, and PayPal.
How are the services billed?
Our services are billed monthly or annually, depending on the contract terms. Initial setup fees may apply for some services.
Technical Questions
Can I upgrade my service package at any time?
Yes, you can upgrade your service package at any time to fit your needs.
What is your data backup policy?
We perform daily backups of all managed systems to ensure your data's safety and availability.