FAQ
Frequently asked questions about our website services, onsite support, and semi-managed IT services
What's included in your website packages?
Our Starter Package ($399+) includes a single-page website with responsive layout and basic SEO setup. The Professional Package ($999+) offers up to 5 pages with custom design and basic CMS integration. The Advanced Package ($2,499+) provides e-commerce or portfolio websites with advanced CMS features and full SEO optimization.
How long does it take to build a website?
Typical turnaround times are 1-2 weeks for Starter packages, 2-4 weeks for Professional packages, and 4-8 weeks for Advanced packages, depending on complexity and content requirements.
What hosting options do you offer?
We offer three hosting tiers: Simple Hosting ($50/month) for basic websites, Professional Hosting ($200/month) with enhanced performance and daily backups, and Enterprise Hosting ($500+/month) with dedicated server environment and custom configuration.
What does "semi-managed" mean?
Semi-managed services focus on essential behind-the-scenes maintenance like backups, desktop updates, and system monitoring without the overhead of full managed services. You get strategic IT support tailored to your actual needs, not a one-size-fits-all solution.
What's included in your backup services?
Our backup services include automated daily backups of critical business data, backup monitoring and verification, secure cloud storage, and rapid restore capabilities when needed. We focus on protecting what matters most to your business operations.
Do you provide onsite support?
Yes, we provide onsite network support and troubleshooting throughout the Buffalo area. Our local team can handle hardware issues, network configuration, and other problems that require hands-on attention when remote support isn't sufficient.
Why choose Oakview IT over other MSPs?
Unlike traditional MSPs that often overcharge for underwhelming services, we offer a hands-off approach tailored to your actual needs. You save more because we charge less for focusing precisely on what you need— ensuring you're not paying for services you don't use.
How do I get started?
Contact us at (716) 508-0423 or [email protected] for a free consultation. We'll discuss your specific needs and recommend the best combination of website services, onsite support, and semi-managed services for your business.
Still Have Questions?
Contact our Buffalo-based team for personalized answers to your IT questions